OrderUp powers online food ordering and credit card processing for quickservice restaurants.

Question about a charge on your credit card?

We process cc's for restaurants

Purchases of restaurant food for delivery or takeout will result in a charge on your credit card statement. If you have any questions about this charge, please get in touch.

Have a son or daughter in college?

The majority of our markets are collegiate. If you are a parent with a student in college, you might want to check with them to ask if they've been using your card to order food online.

Multiple/duplicate charges?

Occasionally, OrderUp will submit an “authorization charge”. Most duplicate charges will disappear in a matter of days and you will only be charged for a single transaction.

Still not adding up? Please contact us at help@orderup.com or 1-800-689-6613